About us 
Fittleworth Medical is a leading Dispensing Appliance Contractor (DAC) and provides a home dispensing service to over 60,000 clients across a wide range of products. Offering a cut-to-fit stoma product customisation service, we meet the diverse and individual needs of our clients. Fittleworth is part of the wider JDS Family and continues to be on a journey of rapid growth and transformation. Fittleworth provides a discreet and reliable home dispensing service through a dedicated Customer Service Team and 38 dispensing centres nationwide. At the heart of the business are Fittleworth’s 360 employees who live and breathe the immutable principles of our business.

Our Immutable Principles

The Immutable Principles are timeless guideposts that define what it means to be an employee at Fittleworth. We strive to embody these qualities in our actions as individuals and as a company.

 Dignity of the Person

Our employees, indeed, all people, have dignity and intrinsic value independent of the work they do. We treat each other, with respect. We vigilantly strive to meet the needs of those who use our products and services. In the process, we make life more rewarding for them and we ourselves become better human beings.
Service

We serve those who use our products and services, our other customers, each other, and our communities, all with humility, compassion, and perseverance.

Integrity

Integrity is at the heart of how we do business.  The ethical way is the only way. We are open and truthful, treat others justly, and do the right thing even when it is difficult.
Stewardship

We have been entrusted with an independent and employee-owned company. As stewards of that trust, we are guided by the policies and principles of our founder, John Dickinson Schneider, to ensure that Hollister continues in perpetuity as independent and employee owned and that as the company grows and prospers, it remains financially strong.  

The Role 
Reporting into the Regional Operations Manager, the Care Centre manager will oversee the management of the Kingston Care Centre in line with standard operating procedure and pre-agreed KPIs. The role holder will be responsible for a level of People Management that will include regular staff appraisals, managing people processes in line with HR procedure and Staff recruitment when required. The Care Centre manager will be responsible for fulfilling customer orders in a timely and accurate manner. Other duties include the day to day running of the Care Centre involving but not limited to; ordering out of stock items, ordering packing materials and receiving and unpacking deliveries.

Experience 

• People management
• Supply chain experience (desirable)
• Warehouse experience (desirable)
• Data analaysis with high attention to detail

What we can offer 

• Life Insurance Cover x10 Annual Salary
• Competitive full pension scheme of 8.5% employer contribution
• Employee cost of private healthcare covered with option to add family members
• A comprehensive, embedded Employee Assistance Programme
• Access to our bespoke employee reward platform “Fittle-perks” providing amazing perks such as discounts across major retailers and access to an online Wellbeing Centre!
• 25 days annual leave, bank holidays
• 1 Me Day, 1 Volunteer day per annum
• Enhanced support on family friendly policy